When Mrs Hyde arrived at Heathrow Airport this morning, a full 2 hours before her flight (even though she had checked in online the night before), she found the way to the check-in area was blocked by a tensabarrier put up by airport security. A couple of 17-year-old security staff (one short, one tall) had no clue and spent most of their time avoiding eye contact with the 10,000 or so worried passengers held by them. The 17-year olds weren't sure what to do or say as their supervisor was "not around". Meanwhile, each of them made up their own rules on who would be allowed to go to the check-in areas and which way the queues to Hamburg airport should snake.
The supervisor who was not around exemplifies:
A. Autocratic leadership
B. X management
C. A slacker
D. Y management
E. Laissez-faire leadership
After Mrs Hyde had waited patiently for 2 hours, she was eventually allowed to check-in her luggage (which contained presents for all her lovely family who live in this beautiful part of Germany. Apparently, the flight had already closed (see previous question) and the ground hostess Mrs Hyde had been allowed to queue up for "regretted" that she "can't do anything, the system won't let me". The system of the airline was set up by someone who has a:
A. Democratic leadership style
B. Participative leadership style
C. Paternalistic leadership style
D. Autocratic leadership style
E. Poor sense of humour
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